I design and build websites and digital tools that help to solve real challenges

I'm a Service and User Experience Designer who works collaboratively to create lightweight, accessible websites and apps that make everyday tasks easier. I work exclusively with organisations creating positive social and environmental impact — turning ideas into practical tools that save time, improve efficiency, and serve people's needs.

Recent projects

Screenshot of solar calculations tool showing data entry form

Solar calculations tool

Automates complex renewable energy reporting, saving time on every submission to Ofgem. Helping towards enabling more renewable energy solutions to be installed.

Screenshot of image resizer tool with drag and drop interface

Middlesbrough Tools Workshop Website

An accessible website for a community-focussed workshop, clearly communicating what the project offers to people who may want to be involved or support.

Screenshot of rice recipe finder showing ingredient selection

Stockton Wellbeing Hub website

Accessible, user-centred website bringing together voluntary sector partners, NHS and Stockton Council under one digital roof — making it easier for people in Stockton to find mental health and wellbeing support.

See more of my recent work

About me

I'm a Service and User Experience Designer who specialises in designing, prototyping and testing products and services to ensure they're straightforward, accessible, consistent and respectful.

Accessibility is non-negotiable. I'm passionate about removing barriers and going beyond WCAG guidelines to ensure people using assistive technologies can genuinely use what's been built.

I work collaboratively, facilitating workshops and bringing together stakeholders with compassion and professionalism. When projects need additional expertise, I partner with trusted specialists to deliver comprehensive solutions.

Let's talk about your project
Profile picture of Jamie Campbell - Service and User Experience Designer

Services

I offer a range of design and development services, always with accessibility and sustainability at the core. When projects require additional expertise, I collaborate with trusted partners to deliver comprehensive solutions.

App design and development

I design and create lightweight web applications that solve real-world problems. Fast, responsive, and user-friendly tools built for the browser.

Website design and development

I design and create websites that answer user needs and organisational goals, built with accessibility and performance as standard.

Design research

I conduct research to understand the problem that needs solving, using interviews, workshops, and test sessions to inform the design direction.

Digital accessibility training

I provide training on digital accessibility, helping people who create anything digitally to ensure it's inclusive and usable by everyone.

Collaborative partnerships

When projects require expertise beyond my own capabilities, I work with trusted specialist partners:

  • Innovation Scout — Idea generation and design thinking workshops for innovation projects
  • UserLab — In-depth user research, research participant recruitment, and extensive usability testing programmes
  • Brainbox Studios — Comprehensive branding and graphic design services for major brand development projects
Discuss your project

My approach

Every project starts with understanding the challenge. I move quickly from idea to working prototype, so you can see progress early and shape the result. I believe useful software doesn't have to be complicated.

Accessibility as standard

I ensure everything meets WCAG AA standards as a minimum, but I go further to genuinely test with assistive technologies and ensure real usability for everyone.

Sustainable by design

I write lightweight, efficient code that uses minimal energy. Lower bandwidth means faster loading, reduced costs, and a smaller carbon footprint. I host on renewable energy-powered servers.

User-centred process

I involve real users throughout — from initial research through to testing prototypes and the final product. This ensures what I build genuinely serves people's needs.

Collaborative working

I design and deliver engaging workshops that bring stakeholders together. I work with compassion, curiosity and professionalism, and bring in specialist partners when needed.

Typical project process

Timeline: Most apps start with a simple prototype in 2 to 3 weeks, with full builds taking 1 to 2 months depending on complexity.

  1. Explore your challenge

    I talk through what you're trying to achieve, who it's for, and what success looks like.

  2. Research and discover

    I conduct research to understand user needs and constraints, informing the design direction.

  3. Prototype the concept

    I create a simple working version to test with real users and validate the approach.

  4. Build and iterate

    I develop the full product, testing as I go and refining based on feedback.

  5. Launch and support

    I help you roll it out, provide training if needed, and offer ongoing support.

Start a conversation

What clients say

"Jamie listened and asked questions about the project and used his expert knowledge and experience to advise us on the best outcomes and to develop our webpage together. Jamie was polite, professional and friendly throughout and I can't thank him enough for all of the support and work he has created for this — the feedback from people using the website is that it is easy to navigate, clear and looks good."

— Sarah Jones, Wellbeing Hub

"Jamie helped us turn a spreadsheet nightmare into a web app that just works.

From start to finish, Jamie listened to what we needed, understood our issues and quickly developed and tested solutions. The end result was an app that works really well and has saved us hours every week."

— Jonathan Bell, Operations Director, EMS

"The image resizer has made our blog updates so much faster. Simple, brilliant, and it just works."

— Susan Jeffers, Marketing Coordinator

Ready to build something useful?

Tell me about your challenge or idea. I'll get back to you within two working days.

Email: hello@wonderandco.uk